The Patriot Telephony Module automates many
of the repetitive and time consuming tasks required of
monitoring station operators.
Your customers can interact fully with Patriot using their
phone's keypad.
Both inward and outward telephony tasks can be automated. They
can be fully interactive with option menus, PINs and user
responses all being used to provide customer service with
minimal operator involvement.
The Telephony Module can take care of typical day to day CMS
functions like late to close management, guard health checks and
site status queries. The unique design of the module means that
it can be quickly configured to meet virtually any telephony
oriented requirement.
The Telephony module is a
key component of Patriot's
Lone Worker application.
Used in conjunction with the
Text
Messaging module,
Telephony provides failsafe
incident reporting for lone
workers.

Highly configurable - can be used to automate a variety of
telephony functions.

One and four line options (Multiple Telephony interface cards
can be used where more than four lines are
required.)

Multi language

Locally created audio files ensure that your customers encounter
familiar accents and language.

Improved call waiting times during busy traffic periods

Patriot Telephony can be used in conjunction with the Text
Messaging Module to provide personnel tracking
facilities.