Reduce costs and
automate responses with Patriot's Text Messaging Modules
Patriot's powerful text
messaging modules automate
dispatch and alarm response. Many
universities, public
authorities, tourist resorts
and industrial complexes
have in-house security
departments but it is not
cost effective
to have personnel covering
24/7 alarm monitoring
shifts.
Patriot in conjunction with
Text Messaging enables
security personnel to leave
the monitoring station to
attend to an alarm, while
signals continue to be
automatically processed and
despatched to mobile phones.
Text messages can be sent to
a security patrol in a
matter of seconds. This
reduces operator delay and
ensures that response staff
receive the signal and
description first hand,
reducing potential
confusion.
Automate incident notifications.
Pre-configure Text messages content (Patriot
Professional and
Enterprise only) and
recipients.
Configure messages to require acknowledgement.
Use GSM or CDMA networks.
Messages held by service provider until delivered.
Text messages can be
both received and sent
by
Patriot software.
Advanced Text Messaging
Module
Patriot can be configured to require acknowledgment of text messages. If acknowledgment is not received, the message will be escalated to further recipients or to an operator. The message can be escalated via both GSM and CDMA networks. Acknowledgments and escalation events are recorded by Patriot.
Text messages can be targeted at response personnel according to their shift patterns. This is particularly useful in elderly care facilities where staff shift patterns require targeting messaging.
Operators have control over whether a text message is actually sent as part of an activation procedure.
The Advanced Text Messaging Module will enable you to provide a more responsive service to your customers and maximize your monitoring station's profitability.
